Privacy Policy

Privacy Policy

Introduction

Welcome to https://online-premarital-therapy.couplesresilience.com (hereafter referred to as “the Company” or “we”). We are dedicated to maintaining a safe and secure environment for our users, ensuring that your privacy is protected at all times. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information of individuals who interact with our website, applications, services, and products (collectively referred to as “our Platform”).

Scope

This policy covers all aspects of our Platform, including but not limited to:

Please note that this Privacy Policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the practices for the following interactions:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites linked to this Privacy Policy.
  3. Receiving communications from us, including emails, newsletters, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data to enhance your experience with our Platform and provide personalized services. The types of information we gather include:

  • Account Information: Details required to create and manage your user account, such as name, username, email address, and password.
  • Payment Information: Credit card or debit card details for transactions made on our Platform.
  • Financial Information: Data related to your financial status, creditworthiness, or investment preferences (if applicable).
  • Purchase Information: Details about products or services purchased from us, including quantities, dates, and purchase amounts.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and operating system data collected through our applications.
  • Location Data: Geographic location information provided by your device when using our location-based services.
  • Feedback: Comments, suggestions, or reviews you submit to us regarding our Platform or services.
  • Social Media Information: Data from social media platforms when you interact with our content or share it on social media.
  • Product Information: Details about products you view, search for, or purchase on our e-commerce platform.

We collect this information through various means, including direct user input, tracking technologies (like cookies), and data received from third parties.

Cookies

We use cookies to enhance your experience on our Platform and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for the smooth operation of our services, enabling features like login, session management, and language preferences.
  • Preference Cookies: Used to remember settings and preferences you’ve chosen for a personalized experience.
  • Analytics Cookies: Collect anonymous data on user behavior to improve our Platform’s performance and user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

The Company employs robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to ensure the highest level of data protection.

Children’s Privacy

We do not knowingly collect personal information from children under 18 years of age. Our Platform is not intended for individuals in this age group, and we have taken steps to prevent such collections.

Your Rights (depending on your location)

Users in certain jurisdictions have specific rights regarding their personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your personal data in certain circumstances.
  • Restriction: Limiting our use of your data while we verify or dispute the accuracy of the information.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.
  • Filing Appeals/Complaints: You can submit requests and complaints regarding our data handling practices to our privacy team or relevant supervisory authorities.

Changes to Policy

The Company reserves the right to update this Privacy Policy at any time. We will notify users of significant changes through our Platform, emails, or other communication channels. We encourage you to review this policy periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us: